HIDEit Help logo
HIDEit Help logo

All articles

B2B RETURNS + EXCHANGES

B2B Returns Window | Restocking Fees | How to Return/Exchange

What is the B2B return window?

All B2B orders must be returned or exchanged within 30 days of receipt...

Do you provide RMAs for B2B returns?

We do not issue RMAs...

Are large-quantity returns subject to a restocking fee?

Returns or exchanges of 25 or more units automatically incur a 30% restocking fee...

Are there any items that cannot be returned?

We do not accept returns on Custom Mounts or Discontinued Items. Custom orders of discontinued items

Who pays for return shipping?

B2B customers are responsible for return shipping costs and must use their own carrier and label... Custom orders of discontinued items

How do I start a B2B return or exchange?

We’ve made returns and exchanges simple for our wholesale and business customers... Custom orders of discontinued items