HIDEit Help logo
HIDEit Help logo

All articles

B2B RETURNS + EXCHANGES

B2B Returns Window | Restocking Fees | How to Return/Exchange

What is the B2B return window?

All B2B orders must be returned or exchanged within 30 days of receipt...

Are large-quantity returns subject to a restocking fee?

Returns or exchanges of 25 or more units are automatically subject to a 30% restocking fee based on the actual price paid...

Are there any items that cannot be returned?

We do not accept returns on Custom Mounts or Discontinued Items. Custom orders of discontinued items

Will you provide a shipping label?

B2B customers are responsible for return shipping costs and must use their own carrier and label... Custom orders of discontinued items

How do I return or exchange an item?

We’ve made returns and exchanges simple for our wholesale and business customers... Custom orders of discontinued items