Shipping cost is calculated at checkout based on your address and preferred speed.

<div data-block="true" data-editor="d920c" data-offset-key="f0tun-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="f0tun-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span style="font-size: 16px;">Shipping costs vary depending on your location, order size, and selected delivery speed. We offer real-time carrier rates at checkout so you can choose the best option for your needs. Standard U.S. shipping is often free during promotions.</span></div></div><div data-block="true" data-editor="d920c" data-offset-key="o7ir-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div>

How much is shipping?

See how to save on shipping at HIDEit Mounts, including $5 U.S. Economy shipping offers and limited-time promotions.

<div data-block="true" data-editor="d920c" data-offset-key="f0tun-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p data-start="582" data-end="718" id="isPasted">We do not currently offer free shipping on all orders, but we do have ongoing and seasonal promotions to help you save.</p><ul data-start="720" data-end="991"><li data-start="720" data-end="813"><p data-start="722" data-end="813"><strong data-start="722" data-end="750">$5 U.S. Economy shipping</strong> on orders over <strong data-start="766" data-end="774">$100</strong> &#x2014; automatically applied at checkout.</p></li><li data-start="814" data-end="991"><p data-start="816" data-end="991"><strong data-start="816" data-end="857">Limited-time free shipping promotions</strong> may be offered during special sales events. When active, these will be clearly advertised on our website and in promotional emails.</p></li></ul><p data-start="993" data-end="1200">You can also choose from several USPS, FedEx, and UPS shipping options at checkout, including expedited services. All shipping rates are calculated based on your location and the size/weight of your order.</p></div><div data-block="true" data-editor="d920c" data-offset-key="o7ir-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div>

Do you offer free shipping?

Most orders ship within 2 business day from Reno, NV or our U.S. warehouses.

<div data-block="true" data-editor="d920c" data-offset-key="f0tun-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="f0tun-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span style="font-size: 16px; font-family: Inter;">We pride ourselves on fast processing. Most orders ship within 2&#xA0;business days from Reno, NV or one of our U.S. warehouse partners. Orders placed on weekends or holidays ship the next business day. You&#x2019;ll receive tracking details as soon as your order is on its way.</span></div></div>

How long will it take for my order to ship?

Find shipping speed estimates for USPS, FedEx, and UPS, plus details on HIDEit Mounts’ $5 U.S. Economy shipping for orders over $100.

<div data-block="true" data-editor="d920c" data-offset-key="f0tun-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p data-start="673" data-end="941" id="isPasted">Estimated delivery time depends on your location, the shipping method you select, and carrier performance. Most orders are processed within <strong data-start="828" data-end="847">2 business days</strong>, and you&#x2019;ll receive a tracking link to follow your package from our warehouse to your door.</p><p data-start="943" data-end="967"><strong data-start="943" data-end="965">Current Promotion:</strong></p><ul data-start="968" data-end="1219"><li data-start="968" data-end="1061"><p data-start="970" data-end="1061"><strong data-start="970" data-end="998">$5 U.S. Economy Shipping</strong> on orders over <strong data-start="1014" data-end="1022">$100</strong> &#x2014; automatically applied at checkout.</p></li><li data-start="1062" data-end="1219"><p data-start="1064" data-end="1219">Seasonal free shipping promotions may be offered during special sales events. These will be advertised on our site and in promotional emails when active.</p></li></ul><p data-start="1221" data-end="1271"><strong data-start="1221" data-end="1269">Carrier Timeframes (after your order ships):</strong></p><ul data-start="1272" data-end="1503"><li data-start="1272" data-end="1321"><p data-start="1274" data-end="1321"><strong data-start="1274" data-end="1300">USPS Standard Shipping</strong>: 2&#x2013;7 business days</p></li><li data-start="1322" data-end="1377"><p data-start="1324" data-end="1377"><strong data-start="1324" data-end="1356">FedEx Ground / Home Delivery</strong>: 1&#x2013;7 business days</p></li><li data-start="1378" data-end="1413"><p data-start="1380" data-end="1413"><strong data-start="1380" data-end="1394">FedEx 2Day</strong>: 2 business days</p></li><li data-start="1414" data-end="1462"><p data-start="1416" data-end="1462"><strong data-start="1416" data-end="1441">UPS Ground / Standard</strong>: 1&#x2013;7 business days</p></li><li data-start="1463" data-end="1503"><p data-start="1465" data-end="1503"><strong data-start="1465" data-end="1485">UPS Next Day Air</strong>: 1 business day</p></li></ul><p data-start="1505" data-end="1532"><strong data-start="1505" data-end="1530">International Orders:</strong></p><ul data-start="1533" data-end="1676"><li data-start="1533" data-end="1617"><p data-start="1535" data-end="1617">Delivery varies by country and customs clearance &#x2014; typically 7&#x2013;21 business days.</p></li><li data-start="1618" data-end="1676"><p data-start="1620" data-end="1676">Tracking will include carrier updates where available.</p></li></ul><p data-start="1678" data-end="1802"><strong data-start="1678" data-end="1686">Tip:</strong> Many carriers provide an <strong data-start="1712" data-end="1739">estimated delivery date</strong> within your tracking details once the package is in transit.</p></div>

What are the estimated shipping and delivery times?

We ship with trusted carriers like USPS, UPS, and FedEx for fast, reliable delivery.

<div data-block="true" data-editor="d920c" data-offset-key="f0tun-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="f0tun-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span style="font-size: 16px;">HIDEit Mounts ships with USPS, UPS, and FedEx, depending on the delivery address and speed selected. Tracking is provided for all shipments.</span></div></div>

What shipping carriers do you use?

Yes — we ship worldwide with international carrier options at checkout.

<div data-block="true" data-editor="d920c" data-offset-key="f0tun-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p data-start="749" data-end="803" id="isPasted">Yes! We ship to most countries worldwide. International shipping rates and carriers will be shown at checkout. Transit times vary by country, customs processing, and carrier. Import duties and taxes are the customer&#x2019;s responsibility.</p></div>

Do you ship internationally?

You’ll get a tracking link by email once your order ships.

<div data-block="true" data-editor="d920c" data-offset-key="3arvb-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p data-start="1586" data-end="1675" id="isPasted">As soon as your order ships, you&#x2019;ll receive an email with your tracking link. You can also log into your HIDEit account to check status and tracking at any time.</p></div>

How do I track my order?

Need help during business hours? Start a chat!

Didn't find what you need in the HIDEit Help Center? Please fill out the form so we can help. We're a small team but we do our best to respond quick!

Got a more complex need? Give us a call. We're a small team but we do our best to answer all calls!

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Learn about shipping options, delivery times, costs, and carriers for HIDEit Mounts. Includes tracking info, international shipping, and expedited delivery details.

Shipping Information & Delivery Times | HIDEit Mounts

ORDER MANAGEMENT

Find everything you need to know about HIDEit Mounts shipping — delivery times, carriers, costs, tracking, and international options.

SHIPPING

My order was damaged in delivery

Some items are missing from my order

The items are different from what I ordered

What do I do if I am missing hardware?

I'd like to exchange items in my order

I’d like to return a product

What if I paid for Expedited Shipping and delivery was delayed?

ORDER ISSUES

My order was returned to sender. Can you reship it?

What if tracking shows an attempted delivery but no notice was left?

What if my order is bouncing around multiple distribution centers?

Why hasn’t my order tracking updated in several days?

My tracking says “Delivered” but I never received my package.

Why does my tracking show my order hasn’t left the warehouse?

WHERE'S MY ORDER

How do I order?

How do I change or cancel my order?

Why is there a pending payment on my bank account?

What forms of payment do you accept?

Can I apply a discount to a past purchase?

PAYMENT + ORDERS

Can I change the email on my account?

Can I save multiple addresses?

I forgot my account password. How do I reset it?

Where can I see my previous orders?

ACCOUNT QUESTIONS

Which mount do I need for my PlayStation?

Which mount do I need for my Xbox?

How do I know which mount I need?

What type of TV mount should I use if I want to mount my devices behind the TV?

What if I need a locking solution?

FIND THE RIGHT MOUNT

Will the metal impact my wireless signal?

Will the signal still reach my cable box if I mount it behind the TV?

Will mounting my device behind the TV make it overheat?

Can game consoles be mounted vertically?

Can I mount devices under a desk or cabinet?

Can I mount multiple devices behind one TV?

Are HIDEit Mounts safe for my devices?

How much weight can HIDEit Mounts hold?

PRODUCT FUNCTIONALITY

What tools do I need to install a HIDEit Mount?

Do HIDEit Mounts come assembled?

Can I install HIDEit Mounts without drilling into the wall?

Can I mount my device to the back of the TV?

Can I install HIDEit Mounts in an RV or boat?

Can I install HIDEit Mounts in concrete, brick or stone?

How do I assemble adjustable mounts?

What is VESA mounting?

ASSEMBLY + INSTALLATION

What mounting hardware do you use?

What hardware is included with the mounts?

What are HIDEit Mounts made from?

Why are some mounts made overseas?

MATERIALS + HARDWARE

PRODUCT

Return Policy Overview

I purchased from Amazon or another retailer — can I return it here?

Can I return a gifted item?

Can I return a used item?

When will I receive my store credit?

RETURNS + EXCHANGES

Does HIDEit do sponsorships?

I want to partner with HIDEit, what opportunities are there?

I'm an A/V Pro and love your products! How do I go about selling your products with my service?

PARTNERSHIP OPPORTUNITIES

Do you offer discounts on large quantity orders?

I'm interested in ordering wholesale. What is the process for that?

Can I use my FedEx/UPS account to ship my order?

WHOLESALE + BULK PRICING

Where are HIDEit mounts made?

WHY REPRESENT HIDEit?

PARTNERS

Do you offer a discount for military, first responders or teachers?

How can I contact customer service?

How quick does the Support Squad respond to tickets?

I ordered from Amazon, can I contact HIDEit Mounts directly for customer support?