Returned to Sender | No Attempted Delivery | No Tracking Updates | Marked Delivered Where is it? | Order Moving in Circles
Of course! Depending on why the order was returned to sender, we may need to collect extra for the additional shipping expense. We also may reach out to you to verify your shipping address.Additional re-ship charges will apply if the shipping address
This has become more and more common - especially during the holidays. Contact the carrier to arrange for a re-delivery. *Note: Make sure you contact your LOCAL office, not the hotline - they will be able to provide quicker, better service. USPS Loca
Most likely this issue will resolve on its own in a few days. Sometimes a package is sent to the wrong distribution center and will bounce around a bit before it is back on track. If tracking doesn’t update after 10 days, please reach out to the loca
Unfortunately this has become more and more common - especially during the holidays. This is usually because your order is waiting to be processed at one of the carrier’s distribution centers. If tracking still doesn’t update after 10 days, please re
Don’t worry, we’re here to help! Your order may have arrived in a small box - it could be in your mailbox. Have you checked all around and confirmed with your neighbors that they have not received it by mistake?. We have seen this happen more often l
Not receiving tracking updates? Don't worry you will still get your order! Sometimes the carrier misses scanning packages. This typically does not impact the package making it to it's destination; it only affects the ability to receive tracking updat