My order was returned to sender. Can you reship it?
Yes. If the return was due to an incorrect address, additional shipping charges apply.
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WHERE'S MY ORDER
Tracking stopped? Delivery delayed? Here’s what to do if your order isn’t where it should be.
What if tracking shows an attempted delivery but no notice was left?
Contact your local carrier office to arrange re-delivery...
What if my order is bouncing around multiple distribution centers?
Packages sometimes get misrouted and will correct themselves in a few days...
Why hasn’t my order tracking updated in several days?
This is often due to delays at a carrier distribution center. If no update after 10 days, contact your local carrier office.
My tracking says “Delivered” but I never received my package.
If still missing after 1 week...
Why does my tracking show my order hasn’t left the warehouse?
Carriers sometimes miss the initial scan. If no tracking update after 1 week, contact your local carrier office and send us a message at [email protected].